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  • How to create an imaging shortcut

    Problem:  The imaging machine is down and we need to be able to index images from another machine, but there is no shortcut for it.   Go to your Horizon or ITS80 folder Locate indeximages.exe Right cl...

  • Actbar.ocx not registered

    Actbar.ocx is used for HRW reports and this error is typical on new PCs or first time HRW use.   Copy Actbar.ocx from FFHORIZON to the directory the error is looking - usually C:\Windows\System or C:\...

  • Unable to Print or Unable to print more than one copy (DNP)

    Assumption: Printer specific settings are correct   Problem:  When trying to print more than one copy of an invoice, it only prints one.  This problem can manifest in this way or printing to the wrong...

  • How to setup Pro Miles to work with Horizon

    How to setup ProMiles software to work with Horizon Open Horizon dispatch Choose tools, options, modules Click the options button for MTI Mileage Server You will see a screen that looks like this:   M...

  • Trinity-Add Sales Rep to ExecView

    Reference: N/A   Overview: you are making a copy of the template.  replacing any ;; with the user's initials. then inserting those modified records into the main execview file substitute the SHM with ...

  • How To - Move Load from Current to History (DNP)

    Reference: N/A Overview: A load is stuck in current and will not move to history.  Exceptions have been addressed or cannot be corrected.   Steps: Open FDW USE DIHSHP Append from diship for loadnumber...

  • How To - Purge Misc. Trailers(DNP)

    Reference: N/A Trailers eligible to be purged: When you added the trailer it must have been added as a misc trailer. Trailer can't be assigned to anything ... manifest, tractor or a team driver. Soldd...

  • Error - Resource Not Valid

    Problem:  When trying to open a Horizon module, customer receives Error Loading Application - Resource Not Valid Cause (if known): N/A Solution: Locate the config.fpw file in the Horizon directory, op...

  • How To - Run HI Factoring

    Reference: HI Factoring Setup & Configuration, How To - Activate Customer for Factoring Prerequisites: Hi Factoring is installed and configured, Imaging has been completed, Customers activated for Fac...

  • How To - Activate a Customer for Factoring

    Reference: N/A Overview: Steps: Go to View>Master Files Open a Customer record Click the Freight Billing button Place a checkmark in the box labeled ‘Factor Customer’ Type in the Code for the factorin...