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Dispatch

  • How To - Book Part of Manifest

    Reference: N/A Overview: Steps: Start Dispatch Click on the New Shipment toolbar button Enter a shipper, consignee and a bill to customer Click Save Type of Shipment = Part of a Manifest You should re...

  • How To - Book a load using Regular Moves

    Reference: N/A Overview: You have created regular moves, now you want to book loads using them. Steps: In Dispatch, click the Booking icon on the toolbar as if you were going to book a load. Go to the...

  • How To - Book LTL

    Reference: N/A Overview: Steps: Start Dispatch Click on the New Shipment toolbar button Enter a shipper, consignee and a bill to customer Type of Shipment = LTL Click Save You should receive a message...

  • How To - Book Truckload

    Reference: N/A Overview: Steps: Start Dispatch Click on the New Shipment toolbar button Enter a shipper, consignee and a bill to customer Click Save Type of Shipment = Truckload You should receive a m...

  • Error - Dispatch is slow

    Problem:  Dispatch is running very slowly. Cause (if known):  This is usually caused by an abundance of old records that need to be removed via indexing the system. Solution: Periodically (perhaps onc...

  • How To - Flag Customers on Credit Hold

    Overview: I want to put a customer on credit hold.  Is there a way to do this?  I want the customer to be flagged if a dispatcher tries to book a  load for that customer. Steps: There are several thin...

  • How can I filter drivers by terminal and shipments by dispatcher

    In dispatch, go into Customizer Click on the screenset you want to use Click on Drivers and then click the + next to Filters Click the New icon in the toolbar to create a new filter Type Drivers by Te...

  • How To - Print an Active Drivers List

    Objective: Print a list of active drivers from Horizon Dispatch Prerequisites: N/A Refer To: N/A Steps: Open Dispatch Change your screen set at the top from Standard to Masters This should bring up th...

  • How To - Make a Driver Inactive

    Objective: Make a driver inactive in Horizon Dispatch Prerequisites: The Driver cannot be assigned to a load, manifest, truck, or trailer.  The driver also cannot be teamed.  If the driver is assigned...

  • How To - Sort Shipments in the Bill from Dispatch Screen

    Objective: Sort Shipments in the Bill from Dispatch Screen Prerequisites: N/A Refer To: N/A Overview: By default, when you select to Create Bills from Dispatch, you may not be able to sort the list by...