Overview: How can I control the percent I pay the drivers? What if I do not want to pay them anything when I collect a fuel surcharge? Steps: In Trip Settlements, go to View, Settlement Accounts and ...
Objective: Increase or decrease special rates Prerequisites: Be sure that you have a current backup of the FRDATA subdirectory. Refer To: Steps: Select Tools, File Maintenance, Increase/Decrease Speci...
Objective: Change the Customer Code on a rebilled invoice Prerequisites: N/A Refer To: N/A Overview: Customer has rebilled an invoice because it was billed to the wrong customer, but can not change t...
Objective: Bill a customer using practical miles instead of shortest Prerequisites: N/A Refer To: N/A Steps: You need to denote on a customer by customer basis which miles are used for Billing. In Bil...
Overview: How can I add a sort order to Unprocessed Pros ? I'd like to be able to sort by load date. Steps: Enter Horizon Dispatch and select Tools, File Maintenance, Index Files, User-Defined Tags ...
Question: I'm trying to reconcile my Billing reports together. Some reports pull information from the Journal others pull it from the Billing Master Files. Where does the Summary Sales pull its inform...
Question: When do invoices move out of the current file and into the history file? Answer: When you close the period, the system looks at several things to determine if an invoice should move from cur...
Overview: If a load transfers from Dispatch with a rate in it, but we change that when we bill the load, that change is not reflected in the charges column on the browse list for Unprocessed Pros. Th...
Question: What is the statement number that displays on some screens? Why do I sometimes have a number there and other times it is blank? Answer: The statement number is a group invoice number. Gr...
Question: How do I add comments to an invoice? Answer: You can use one general comment on an invoice and one customer specific comment on an invoice. You just need to add them in Freight Billing und...