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  1. horizongosupport
  2. Horizon
  3. Billing

How To - Apply Open Credits to a Customer

Objective: Apply an Open Credit to a Customer’s Outstanding Balance

Prerequisites: N/A

Refer To: N/A

Steps:

  1. Go to the Receipts screen in Billing.
  2. Click on the Apply Open Credit button (F9)
  3. Enter the customer code.  

The list of their outstanding invoices comes up and then you select the invoice(s) to apply to.  At that point, it works just like Receipt (tag the invoice with enter key or the toolbar button or use Partial Payment button to apply part).
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  1. Bob Hogan

  2. Posted

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