Prerequisites: N/A
Refer To: N/A
Overview:
Customer has rebilled an invoice because it was billed to the wrong customer, but can not change the customer code. It is grayed out.
Steps:
1. You can change the bill to customer code but first you may need to change the payment code field. For example, if the payment code id SP (for the shipper) or CC (for the consignee), then you can not change the bill to because the code says that the shipper or consignee is the bill to customer. Change the payment code to either 3C or 3P, for 3rd party, then you can change the bill to customer.
Bob Hogan
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