Reference: N/A
Overview: You can reverse open credits and payments applied to invoices. Reversing a payment is similar to recording the payment, but the amount is entered as a negative number.
Steps:
From the Receipts/Credits/Voids/Adjustments screen, highlight the invoice to which the payment was applied and press the Pay Invoice button or enter. The Enter Cash Receipt fields are displayed. Complete the cash receipts fields as described below:
- In the Date field, type the date entered on the payment originally.
- In the Ref/Ckno field, type the reference or check number for the payment you're reversing.
- In the Amount Received field, type - (minus sign) followed by the amount of the payment reversal.
- The negative payment cannot be larger than the amount of payments applied to the invoice.
- Click Save to reverse the payment.
Invoice and accounts receivable balances are updated. The list of invoices is redisplayed. The invoice balance due reflects the payment reversal.
Bob Hogan
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