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Billed as Memo instead of Revenue


Problem:  Accidentally billed pros as Memo bills when they should have been Revenue bills.  Pro should have a balance due, but that shows as zero.  How can this be corrected?

Solution:

Memo bills do not create A/R.  After memo bills are processed, they will have a zero balance due.  

If the pro should have been a revenue bill with a balance due, it must be rebilled from the Receipts screen.  If there are multiple pros with this problem, then they must be rebilled individually.

That will send them back to unprocessed pros.  Then bill the pro(s) again as revenue bills and process
.
When billing, be sure that you select Revenue bills, instead of Memo bills.



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  1. Bob Hogan

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